Spatial technology has been used by a number of government agencies for many years – but has it helped them meet their business goals, or has it been an over-rated and over-priced technology that has not delivered on promises of better management of assets, improvement in customer service and assistance to meet business goals.

In this technology-led industry, does a schism exist between the government users and technology providers? Have the major government agencies really embraced spatial technologies and achieved the benefits, or is the technology all just hyperbole.

This paper will draw on Bruce’s recent book “Achieving Business Success with GIS”, published by Wiley & Son, London as well as the results of Corporate GIS Consultants Spatial Best Practice Survey undertaken annually over the last 7 years with some startling results and in so doing, expose a few myths.